Senior Technical Consultant

EQ Investors

London

About EQ Investors

EQ Investors (EQ) is an award-winning, boutique wealth manager providing financial advice and investment management services to individuals, small businesses and charitable endowments.

EQ is a Certified B Corporation, an internationally recognised standard for companies that believe in business as a force for good. Making a positive contribution to the wider community is a core part of our business philosophy.

 

Role Purpose

Responsible for the day to day technical consulting/paraplanning analysis and problem-solving activities of the business, including the provision of suitability reports and client portfolio reviews as required to deliver robust performance that aligns with our chosen business strategy.

 

Role Requirements

  • You will have an in-depth understanding of financial planning and the investment arena and keep up to date with all relevant product, legislative or technical changes pertinent to the role.
  • Able to demonstrate competencies in the application of knowledge and skills to help deliver high quality implementation of technical consultant advice to clients.
  • To deliver exceptional analysis of services available to clients whilst maintaining sound risk management and compliance practices.
  • Deliver confident customer service to clients and consultants, handling day to day queries relating to new and existing business.
  • Support the Compliance Officer and liaise with the Administration Team in their day to day administrative duties.
  • To establish close working relationships with all areas of your internal team area (e.g with Team Head, other Consultants, Administration and other Technical Consultant)
  • Be a strong team player who continuously improves their skills, experience and qualifications.
  • Direct Line management and responsibility for other Technical Consultant within the team

 

Core Accountabilities

Business Processing:

  • Prepare robust suitability letters for all areas of financial planning.
  • Adhere to compliance and regulatory requirements.
  • Client portfolio reviews including investment analysis.
  • Provide technical support to Consultants and the Administration team.
  • Maintain all records (electronic and paper) in line with EQ’s procedures.
  • Maintain performance standards in line with client agreements.
  • Liaise with Administration to ensure smooth processing of new business.
  • Attend client/product provider meetings, where appropriate.
  • Maintain team process maps and procedures.

 

Risk and Change Management:

Adhere to risk management procedures and controls across the business including:

  • Maintain training and competency
  • Full engagement with compliance to ensure adherence to regulatory requirements
  • Adhere to EQ Investors risk governance procedures
  • Manage reputational risk and in particular ensure adherence to EQ procedures covering ongoing Know Your Customer and Money Laundering responsibilities.
  • Embrace Change Management and Project activities across business functions

 

Line Management of Technical Consultant:

  • Responsible for day-to-day line management of Technical Consultant
  • Responsible for training and development of Technical Consultant in the team
  • Performance Management – Responsible for formatting objectives and leading appraisal and performance management of Technical Consultant within the team

Key Clients (internal and external)

Internal clients will be:

  • Team Head
  • Technical Consultant
  • Head of Technical Consulting
  • Working Team (Team Head, Consultants, Administration)
  • Compliance

External clients will include:

  • Private Clients & Prospects

 

Skills and Professional Qualifications

Key Skills

  • At least 3 years’ experience within a similar role within a Wealth Manager/financial advisory practice.
  • Effective listening and communicating skills.
  • Relevant experience of working within a Financial Planning environment (consultancy, IFA, Insurance, Company etc.
  • Workload prioritisation, business, risk management and compliance training, health & safety (ergonomics/ managing general wellbeing) and working with others.
  • Demonstrates empathy with social and environmental issues through either professional or personal experience.
  • Clear communicator and excellent written English.
  • Able to handle conflict fairly and with authority.
  • Able to prioritise and communicate changes in situation.
  • Able to work independently.
  • Happy to accept challenge.
  • Have a ‘solution’ mindset rather than just seeing problems.

 

Technical

  • Understand the financial planning process.
  • Able to calculate a client’s Income Tax position and potential IHT liability.
  • Able to understand and interpret a TVAS report. Including articulating the weaknesses.
  • Understand how trusts are taxed and where different trusts would be appropriate.
  • Highly proficient in both MS Word and MS Excel.
  • Comfortable using FE and Selectapension (or equivalents).
  • Ability to present and write technical papers on all matters relevant to their area of expertise and responsibilities.
  • Experience of 1st software, Pension Profiler, Defaqto and Voyant desirable.
  • Pension transfer experience.
  • Strong product knowledge.
  • Strong written and verbal communication skills.
  • Excellent attention to detail.
  • Ability to manage a challenging workload with competing demands

Education & Qualifications

  • Educated to GCE A-Level standard
  • Diploma qualified (CII or CISI) and working towards obtaining Chartered Financial Planning qualifications (e.g. within 12-18 months)

 

Salary & Benefits

The role is a full-time position based at our office near Monument in London with a salary of £50-55k depending on experience + discretionary bonus (10% of salary). Other benefits include:

  • 25 days annual leave.
  • Auto enrolled into the company pension scheme after 3 months employment – paying up to 6% matched employer pension contributions
  • GLA (4 x Salary) & GIP (75% of Salary).
  • Opportunity to join company SIP share scheme and electric vehicle car scheme after a year’s employment.
  • Flexible & Remote Working Policy in operation.
  • Cycle to work scheme – soon to be introduced.

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